Water Facts

Iowa Soft Water offers a wide range of products including reverse osmosis water filter systems and home water softeners.  They provide free water assessments and consultations for homes and businesses.  Iowa Soft Water is a registered Hellenbrand dealer and member of the Better Business Bureau and the National Water Quality Association.  They have been welcome guests, exhibiting their water treatment products at the Iowa State Fair and Des Moines Home and Garden Show.

The Altoona Water Softener Experts answer frequently asked questions about water:

Seriously, isn’t all water basically the same?

No.  There are three types of water; service grade, working grade and drinking water. Service grade water is used for watering the lawn.  Working grade water needs treatment because it runs through your plumbing and appliances that use water like the washing machine and dishwasher.   

Most importantly, drinking water is essential to all life.  The human body is  75% water; therefore, the water we drink must be the highest quality.

How would I know if I have hard water?

Common indicators of hard water are scale accumulation on plumbing fixtures, soap deposits on dishes and fabrics; hard water scale in the water heater and soap scum rings in sinks and bathtubs.

What makes water hard?

As water passes through the atmosphere in the form of rain, snow, hail, or fog, it picks up impurities and gases. And, because water is the universal solvent, it picks up even more impurities as it travels through the earth as ground water.

Water 'hardness' is determined by the concentration level of calcium and magnesium in ground and surface water. If either or both minerals are present in your water supply in high concentrations, the water is considered 'hard.' These minerals come from sedimentary rock such as limestone that dissolves into our water.

What are those horrible stains on the dishwasher and washing machine?

Orange, Brown or black stains found in dishwasher or clothes washer are usually High levels of manganese are the cause of orange, brown or black stains in the dishwasher or clothes washer.  High levels can stain clothes and using bleach only makes it worse.

Why makes water smell like rotten eggs?

The rotten egg smell comes from sulfur which is a naturally occurring contaminant.  There are no known health effects; however sulfur is corrosive and can cause damage to your plumbing.

Should I get my water tested?

Yes; a water test should include a minimum of hardness, iron, and pH. Iowa Soft Water has the equipment to test your water accurately and can demonstrate the value of clean, soft water opposed to the cost of untreated water.

With well conditioned water, consumers save money on detergents, soaps and shampoos and cleaning products.  Additionally, appliances last longer and so do plumbing pipes, fixtures and water heaters.




Iowa Soft Water is the only Central Hellenbrand dealer in the area.  They also offer a variety of water treatment products that are customized to the individual needs of their customers.  TJ Riley has attended numerous industry conferences on water purification and is well respected for his knowledge.

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Iowa Soft Water